Can't scan QR code and there is no Pin#!
20 Dec.,2023
Hi @Laraywhite. The older models of certain Doorbells do not have PIN codes but they can still be setup in the Ring app without scanning and without entering a PIN code. For your Doorbell, follow these steps:
- Open the Ring app
- Choose the menu button (three lines in the upper left corner).
- Select Set Up a Device
- Select Doorbells and then tap on I’m Ready To Scan.
- Do not scan; instead, select Other Options and tap on Can’t scan the QR code.
- Tap on Enter Code Manually.
- Select the Doorbell that just says “Video Doorbell”, and then it will let you continue on with your setup.
I hope this helps.
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